Legal Framework

Terms of Service

These terms govern your use of Xecute Pass's platform and services. Please read them carefully to understand your rights and obligations.

Last updated: January 15, 2024
Effective globally
California law applies

Our Commitment to You

Fair, transparent terms that protect your interests while enabling great event experiences

Fair Usage

We believe in transparent terms that protect both users and the platform

Security First

Your data and transactions are protected with enterprise-grade security

Legal Compliance

Our terms comply with international laws and industry best practices

User Rights

We respect user rights while maintaining platform integrity and safety

Important Notice

By using Xecute Pass's services, you agree to these Terms of Service. If you are using our services on behalf of an organization, you represent that you have authority to bind that organization to these terms.

These terms include important provisions regarding liability limitations, dispute resolution, and your rights and responsibilities as a user.

Acceptance of Terms

  • By accessing and using Xecute Pass's services, you agree to be bound by these Terms of Service
  • If you do not agree to these terms, you may not use our services
  • We may update these terms periodically, and continued use constitutes acceptance
  • Material changes will be communicated via email or platform notification
  • Users are responsible for reviewing terms regularly for updates

User Accounts and Responsibilities

  • Users must provide accurate and complete information when creating accounts
  • You are responsible for maintaining the security of your account credentials
  • One person or entity per account - sharing accounts is prohibited
  • Users must promptly notify us of any unauthorized account access
  • Account suspension or termination may occur for violations of these terms

Payment Terms and Fees

  • Service fees are clearly disclosed before transaction completion
  • Payment processing fees may apply as specified in our pricing structure
  • Refunds are subject to our refund policy and event organizer terms
  • All prices are in GHS unless otherwise specified
  • We reserve the right to modify fees with 30 days advance notice

Platform Usage and Conduct

  • Services must be used lawfully and in accordance with these terms
  • Prohibited activities include fraud, harassment, or illegal content sharing
  • Users may not attempt to breach platform security or access unauthorized areas
  • Spam, automated account creation, or bulk operations are forbidden
  • We reserve the right to suspend accounts for policy violations

Intellectual Property Rights

  • Xecute Pass retains all rights to platform technology and branding
  • Users retain rights to their content but grant us license to operate services
  • Unauthorized use of our trademarks or copyrighted materials is prohibited
  • User-generated content must not infringe on third-party intellectual property
  • We will respond to valid DMCA takedown notices promptly

Limitation of Liability

  • Services are provided 'as is' without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Maximum liability is limited to fees paid in the preceding 12 months
  • Force majeure events excuse performance delays or failures
  • Users acknowledge inherent risks in online transactions and events

Dispute Resolution

  • Disputes will be resolved through binding arbitration in San Francisco, CA
  • Class action lawsuits are waived in favor of individual arbitration
  • Informal dispute resolution must be attempted before formal proceedings
  • California state law governs these terms and any disputes
  • 30-day notice period required before initiating formal dispute resolution

Privacy and Data Protection

  • Personal data handling is governed by our comprehensive Privacy Policy
  • We implement industry-standard security measures to protect user data
  • Data sharing with third parties is limited and clearly disclosed
  • Users have rights to access, correct, and delete their personal information
  • Cross-border data transfers comply with applicable privacy regulations

Termination

Either party may terminate the agreement at any time. Upon termination, your right to use the services ceases immediately. We may suspend or terminate accounts for violations of these terms.

  • • Account data retention for 30 days post-termination
  • • Outstanding obligations survive termination
  • • Right to export data before account closure

Modifications

We may modify these terms to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated in advance.

  • • 30-day notice for material changes
  • • Email notification to registered users
  • • Continued use implies acceptance

Questions About These Terms?

Our legal team is here to help clarify any questions about these terms.

Legal Department

For questions about terms, compliance, and legal matters

legal@xecutepass.com

Customer Support

For general questions and account support

support@xecutepass.com

Document Information

Version: 2025.1
Effective: July 28, 2025
Jurisdiction: Ghana